RealSims now offers access to our Online Sales, Support and Maintenance Center
Through this unique, intuitive support center located at www.FixMySim.com we support many types of users within many markets .
The Support Center is an online Helpdesk providing access to a large and constant growing knowledge-base . This knowledge base ia accessible by registered users and contains valuable information pertaining service and maintenance documentation, problems and issue solutions and interactive multi-media and document based training material spanning a wide range of products related to the TOPIC included in the knowledge base.
Our web portal is especially valuable to the companies and engineers, service technicians, individuals and employees dealing with large volumes of documents within their organizations.
Currently the Helpdesk knowledge base includes data and services within the following areas :
- Military and Commercial Simulation Markets,
- Commercial Aviation Industry
- Federal and State Departments
Partial list of products and services offered and supported through the Support Center Help-desk include:
- Maintenance, Service & Sales of Simulator Systems (HW/SW)
- IT Systems (Network) Support and Maintenance Services
- Maintenance,Service & Sales of Motion Systems
- Maintenance, Service, Sales of Display Systems
- Custom Database Development Services
- Flight Training Services (Fixed & Rotor Wing Aircraft)
- Document Management Services – Development and Integration
- Document Conversion Services – Paper, Microfilm Microfiche
- Document Management Consulting Services (Six Sigma))
- Document Management – System Implementation
- Other Areas per client requests
Our Subject Matter Experts SME’s) serve as the LEVEL 1 Support team. Once your request for service, maintenance or product inquiry is posted to our ticketing system a dedicated SME is assigned respond and work with you through the completion and close of the request.
NEED SERVICE OR MAINTENANCE ON ANY OF THE ABOVE ? Click Here Now ! or Complete the form below to request access to our online ticketing system for other services located at www.FixMySim.com