RealSims  now offers access to our Online Sales, Support and Maintenance Center 

Through this  unique,  intuitive  support center located at www.FixMySim.com we support many types of users within many markets .

The Support Center is an online  Helpdesk providing  access to a large  and constant growing knowledge-base . This knowledge base ia accessible by registered users and  contains valuable information pertaining service and  maintenance  documentation, problems and issue solutions and interactive multi-media and document based training material spanning a wide range of products related to the TOPIC included in the knowledge base.

Our web portal is especially valuable to the companies and engineers, service technicians, individuals and employees dealing with large volumes of documents within their organizations.

Currently the Helpdesk knowledge base includes data and services within the following areas :

  • Military and Commercial Simulation Markets,
  • Commercial Aviation Industry
  • Federal and State Departments

Partial list of products and services offered and supported through the Support Center Help-desk include:

  • Maintenance, Service & Sales of Simulator Systems (HW/SW)
  • IT Systems (Network) Support and Maintenance Services
  • Maintenance,Service & Sales of Motion Systems
  • Maintenance, Service, Sales of Display Systems
  • Custom Database Development Services
  • Flight Training Services (Fixed & Rotor Wing Aircraft)
  • Document Management Services – Development and Integration
  • Document Conversion  Services – Paper, Microfilm Microfiche
  • Document  Management Consulting Services (Six Sigma))
  • Document Management – System Implementation
  • Other Areas per client requests

Our Subject Matter Experts SME’s) serve as the LEVEL 1 Support  team. Once your request  for service, maintenance or product inquiry is posted to our ticketing system a dedicated SME is assigned respond and  work with you through the completion and close of the request.

NEED SERVICE OR MAINTENANCE ON ANY OF THE ABOVE  ?     Click Here Now !   or  Complete the form below to request access to our online  ticketing system for other services  located at  www.FixMySim.com


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